Community and Economic Empowerment Services (CEES) Program Coordinator

At Cornerstone, we value a rich and diverse employee and volunteer base and are committed to recruiting and retaining individuals of underrepresented backgrounds. We are also committed to creating an inclusive environment and a sense of belonging. We are an equal opportunity employer and an affirmative action employer. We do not discriminate based upon of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements and the work that we do at Cornerstone. If you have a disability or special need that requires accommodation, please let us know.


ORGANIZATION SUMMARY

Cornerstone is a $5.4 M agency with approximately 100 employees.  Our organization serves individuals impacted by domestic violence, sexual violence, human trafficking, and general crime. We have office locations in Bloomington, Minneapolis, and Brooklyn Center.

Cornerstone has developed one of the most comprehensive service continuums for victims of violence in Minnesota. Our services are designed to move individuals and families from crisis to safety, stabilization and security. Last year approximately 4,000 individuals accessed Cornerstone programming. In addition, through Cornerstone’s statewide Day One Crisis and Crime Victim Support lines, we provided services to over 20,000 persons via phone, text and chat. We are committed to providing opportunities for others to partner with us in this work and to convey, as a community, zero-tolerance for violence. (www.cornerstonemn.org)

Position Summary

This position is responsible for all duties related to the daily oversight of Community and Economic Empowerment Services (CEES). Service components include our transitional and permanents supportive housing (CORE Programming), Rapid Rehousing (RRH) and Community Services (advocacy, financial literacy and matched savings program). The CEES Coordinator provides direct supervision of all staff and works to develop a team that delivers trauma-informed services focused on helping to build short- and long-term economic stability for our participants.

This position is also responsible for maintaining strong relationships with community partners, service providers, systems partners – particularly those that increase necessary resources and supports for our participants. For example, landlords/building management, workforce development, banking partners, and other supportive housing providers. The CEES Coordinator works with the CEES advocacy team to expand resources and services to meet the dynamic changing needs of victims/survivors of domestic violence, sexual assault and human trafficking during their participation in CEES programming. This position will also provide oversight to Cornerstone’s managed housing and making sure it is a clean, safe and welcoming environment.

This position will require some availability on evenings and weekends

EDUCATION and/or EXPERIENCE

A minimum of a bachelor’s degree in social work, non-profit management or related field or prior experience necessary. Minimum of 3-5 years of experience providing direct services, and leadership or supervision in an environment that is responsive to individuals and families who have experienced trauma. Knowledge and experience in working with diverse, marginalized and underrepresented communities, and anti-oppression work.

Location: Minneapolis, Minnesota

Salary: $50,000 – $55,000 Per Year

Position Type: Full Time

Required Experience: 3 – 5 years

Required Education: Bachelor’s Degree

Date Posted: September 2, 2021

EDUCATION AND/OR EXPERIENCE

A minimum of a bachelor’s degree in social work, non-profit management or related field or prior experience necessary. Minimum of 3-5 years of experience providing direct services, and leadership or supervision in an environment that is responsive to individuals and families who have experienced trauma. Knowledge and experience in working with diverse, marginalized and underrepresented communities, and anti-oppression work.

QUALIFICATIONS

· Key skillsets include: knowledge and experience in trauma informed work, ability to set short and long-term goals, familiarity with best practice literature regarding housing (transitional and permanent), rehousing and economic justice.

· Excellent written communication skills.

· Advanced interpersonal communication skills with enthusiasm for learning and sharing information.

· Proficiency in employee supervision and team building.

· Advanced understanding of survivor-centered and trauma-informed practices, advocacy and economic skill building when working with survivors of violence inclusive of general crime.

· Comprehensive understanding of the human services delivery system including community resources, organizations and services with an emphasis on serving diverse, marginalized and/or underrepresented communities.

· Leadership and ability in assessing, problem solving, deescalating and communicating in a calm, trauma informed way with participants in crisis.

· Experience in developing and providing staff/volunteer/intern trainings both individually and in a group setting. This is inclusive of supervision of Master level MSW Interns.

· Knowledge and aptitude of Microsoft Office, and other related forms of technology.

· Preferred 40-hour sexual assault certification or the ability to complete training within 6 months.

· Ability to work independently and to make decisions under pressure.

· Ability to work in a programmatic leadership team setting to formulate innovative and high impact services.

· Valid driver’s license, reliable vehicle and maintained automobile insurance.

ESSENTIAL DUTIES and RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following:

Leadership and Oversight (35%):

1. Provide leadership and oversight of the daily operations of CAS’s Community Economic Empowerment Services (CEES).

2. Provide leadership in developing core economic interventions that would further the work of each individual program component within CEES.

3. Maintain knowledge of current statewide and local trends in service delivery of housing and economic justice services to develop strategies and programming to meet the changing needs of participants.

4. Ensure that CEES staff models Day One best practices in referrals, updating and relationships.

5. Demonstrate and model a comprehensive understanding of economic advocacy services, inclusive of financial literacy and asset building interventions.

6. Provide leadership and role modeling in providing professional, confidential and trauma informed responses and services for participants in CEES programing.

7. Proactively work with all leadership positions to coach, guide, and/or advise advocates on how they can directly address individual participants’ needs, concerns, resources and potential crises – particularly as they relate to becoming increasingly economically secure.

8. Work to create and sustain strong internal team environment within the program and across programs that creates streamlined trauma informed and survivor-centered internal referrals and resources for participants.

9. Oversee the creation and maintenance of resources, referrals, and training manuals to keep CEES advocates current with all information needed to perform their jobs effectively.

10. Oversee and strengthen relationships with other organizations providing co-advocacy services for participants such as ThinkSelf, Asian Women United, Casa de Esperanza and OutFront Anti-violence program.

11. Provide leadership and mentorship in maintaining accountability of high-quality services and decision making, including oversight of proper documentation for services.

12. Oversee and facilitate team meetings of program advocates within CEES regarding participants goal progress, challenges and requested resources to provide warp around services.

13. Ensure a welcoming, clean, and safe environment for participants, staff, and volunteers.

14. Coordinate with administration and maintenance to ensure housing turnover and repairs are prioritized and accomplished.

15. Network with other service providers, volunteers, and community members to ensure service coordination.

16. Work with supervisor and Evaluation Coordinator in the development of reporting tools, program guidelines, and performance measurements to improve service delivery.

17. Work in collaboration with management and development in the grant writing/reporting process.

18. Other responsibilities as deemed necessary by supervisor to support and enhance the CEES program and the organization.

Staff Supervision, Coaching, Mentoring and Human Resources (50%)

1. Responsible for hiring, orienting and training new CEES staff, volunteers, and interns.

2. Provide supervision and accountability of employees, volunteers and/or interns – which includes training, mentoring, coaching, and evaluating.

3. Oversee advocates’ work with participants in their progression toward goals and safety planning.

4. Monitor oversight of employee performance management and productivity inclusive of all CEES staff. Including relevant documentation relating to personnel.

5. Ensure that all staff, volunteers and interns employ best practices related to data privacy and confidentiality.

6. Maintains accurate employee records including timesheet review, supervision/coaching sessions, schedules and other related duties as assigned by supervisor.

7. Facilitate and create agendas for CEES Team meetings, working toward accomplishments of program work plan and shared vision.

8. Work closely with HR on employee issues and concerns.

Direct Services (15%)

1. Available, when necessary: filling in for financial literacy classes, support groups, or meeting with individual participants.

OTHER ESSENTIAL DUTIES

Administrative Responsibilities

1. Assure data entry is completed accurately as assigned.

2. Complete accurate statistical reports as assigned.

3. Assist in developing and reporting of program outcomes and strategic action plans.

4. Support the grant writing process, i.e. research, information gathering, etc.

5. Review and authorize timesheet and purchase orders.

6. Contribute to budget development and expense control as assigned.

Organizational Expectations

1. Promote Cornerstone Advocacy Service’s (CAS) mission & philosophy.

2. Display high ethical and professional standards.

3. Participate in internal committees and represent CAS on external committees as assigned.

4. Provide support to and attend CAS events, e.g. conference, volunteer recognition, fundraisers, etc., as assigned.

5. Support CAS marketing initiatives.

6. Attend all staff meetings and required trainings.

Leadership Expectations

1. Maintains positive and enthusiastic attitude with personal accountability and that of your employees. Provides direct and honest communication with all employees inclusive of modelling and coaching in peer-to-peer feedback/courageous conversations aligned with the agency’s recommended practices. Identifies and capitalizes on strengths in your team and across organization encouraging continuous growth and development of staff.

2. Keeps Program Director apprised of one’s own professional growth, accomplishments, strengths, and staff feedback, performance, and program needs.

3. Ensures the development and maintenance of program policies and procedures manual along with new employee training materials and checklists.

4. Willingness to engage in reflection on power and privilege as it relates to work within our organization and within communities impacted by violence and trauma.

5. Maintains communication processes with supervisor to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns.

6. Attends and contributes to Program Leadership Team meetings, assignments, and trainings. Works pro-actively, and positively, with all other Executive Team members – helping to create an environment of mutual respect and maintenance of a high performing team.

7. Remains well informed of employee handbook changes, policies, and practices. Stays apprised of organizational activities, process changes and updates, and general information by reviewing regularly CAS Connect/TEAMS staff pages.

OTHER:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity. The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities. No employee should attempt to lift more than what is comfortable for them. If such a situation should arise the employee should notify their supervisor to find help with lifting any item regardless of weight if the object to be lifted is awkward or difficult to lift in any way.

Language Skills: Excellent written and verbal communication skills. Ability to read, analyze, and interpret common social science literature and journals, financial reports, and funding contracts. Ability to respond to common inquiries or complaints from participants, community partners, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.

Cornerstone offers a generous salary and benefits package.

COVID-19 Precautions: To protect employees and participants, Cornerstone require that everyone entering its facilities have on mask, use hand sanitizer, keep social distance, and do temperature checks.

How to Apply

Apply online by completing this employment application and uploading your resume and cover letter directly in this form.

You can also download Cornerstone’s employment application (PDF) and submit the completed application, resume and cover letter to Jobs@cornerstonemn.org with the job title in the email subject line. 

Only applications with a completed form, resume and cover letter will be reviewed.

No agencies; no walk-ins; and no phone calls please. The Jobs@cornerstonemn.org email is only for receiving resumes. No additional information is known about open positions. Qualified applicants will be contacted after resumes are reviewed.

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Mission & Services

Cornerstone’s continuum of service helps to create communities where individuals and families are safe and children thrive. We advocate, educate and lead the way to social change. Our ultimate goal is to reduce the prevalence of domestic violence, sexual violence, human trafficking and general crime.

Learn More

Minnesota Day One®

A statewide program of Cornerstone, Day One® works to ensure that no call for help goes unanswered so that all in need can find safety and support. Day One connects people to experiencing domestic violence, sexual violence, human trafficking or general crime to help at agencies throughout the state.

Learn more

Call: 1.866.223.1111
Text: 612.399.9995

Please call 911 in an emergency.

Minnesota Crime Victims

Cornerstone’s General Crime Victim Advocacy program assists victims of assault, child abuse, impaired drivers, elder abuse, identity theft, robbery, homicide and other crimes. We also can connect you to crime victim agencies through Minnesota via our statewide Minnesota Crime Victim Support Line.

Learn more

Call: 1.866.385.2699
Text: 612.399.9977

Please call 911 in an emergency.

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